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The Value of Our Employees

In March, we celebrate Employee Appreciation Day. With that in mind, I want to recognize those who work hard for our members all year.

Nolin RECC employees Jason Mattingly and Chad Denney help move items for the Community Health Clinic. Photo: Patsy Whitehead

Over time, you may have contact with several Nolin RECC employees. Whether it is signing up for membership with a customer service representative, discussing building plans in the field with a line design technician or talking about an outage with a line tech, we strive to make all interactions positive. It is our goal to meet your needs and offer relief during potentially difficult situations.

Many folks in our communities have mentioned a positive experience to me that they have had with Nolin RECC. I am always pleased when someone feels a special connection because they have a family member, close friend or even a member of their local community that works at the cooperative. This is a great sense of pride for me.

It goes without saying that one of the main reasons for this is our workforce. While many people go to work each day because it is “their job,” we are blessed with employees who realize they are a part of something much bigger than themselves. For these individuals, working at Nolin RECC is not just a job, it is an ongoing commitment to service in our communities. As any good line tech will tell you, little offers more satisfaction than making a restoration after a major storm event. It is the positive feeling associated with a job well done that keeps us committed to achieving our best.

And it’s not just what our employees do at work that makes them special, it is who they are in their lives outside of Nolin RECC. Many are active members of their churches and civic organizations. They take pride in being good friends and neighbors—they make caring for others a way of life. I have worked with many of these employees for a decade or more; I know firsthand the integrity of their character.

Each year we recognize an employee for going “above and beyond” in their service to others. The Gene Yates Cooperative Spirit Award is an honor we give to an employee who best reflects the qualities of compassion, dedication and integrity that we value. Our winner for 2018 is John Mastin, a 38-year employee who works the overnight shift in dispatch. His quiet, unassuming way of serving the members, his family, military veterans and others is an inspiration. He was nominated and chosen by his co-workers as a testament to a life dedicated to giving.

In this issue, we recognize milestone years for several of our employees and board. Together, they represent 500 years of service to the members of Nolin RECC. I believe that says a lot about their dedication and the dedication we all share to our members.

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