We look forward to hearing from you.
Reach out to us if you have any general questions or need help getting started with your service.
Telephone: (270) 765-6153
Toll Free: (888) 637-4247
Elizabethtown Office
411 Ring Rd
Elizabethtown, KY 42701
Fax: (270) 982-3120
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Radcliff Office
101 West Lincoln Trail
Radcliff KY, 40160
Fax: (270) 351-5841
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
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The Wire to Wire Podcast







SmartHub Instructional Videos
These videos show you “How to” sign-up to get email or text notifications for any planned outages, power outages, outage updates for Estimated Time of Restoration (ETR), and when power is restored.
These videos show you “How to” set up paperless bill notifications in SmartHub. Once this is setup you will receive a text or email message when your bill is available. You will then login to SmartHub to view your bill. You will no longer receive a paper bill in the mail. Please be sure to keep your contact information up to date. You are still responsible for paying the bill regardless of whether you receive it or not.
Paperless Bill Notification Sign-up Through Web
Paperless Bill Notification Sign-up Through App