Contact Us

We look forward to hearing from you.

Reach out to us if you have any general questions or need help getting started with your service.

Telephone: (270) 765-6153
Toll Free: (888) 637-4247

Elizabethtown Office

411 Ring Rd
Elizabethtown, KY 42701

Fax: (270) 982-3120
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.

Radcliff Office

101 West Lincoln Trail
Radcliff KY, 40160

Fax: (270) 351-5841
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.

Contact Form

Service applications, billing and service questions should be directed to Consumer Accounting.
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Stay In Touch

The Wire to Wire Podcast

Wire-to-Wire with Nolin RECC Capital Credits 1220

Wire-to-Wire with Nolin RECC Episode 4 Special Feature – Sally restoration

Wire to Wire with Nolin RECC episode 3 Storm Restoration

Wire to Wire with Nolin RECC Episode 2

Wire to Wire episode 1V – From 1938 to a podcast

SmartHub Instructional Videos

These videos show you “How to” sign-up to get email or text notifications for any planned outages, power outages, outage updates for Estimated Time of Restoration (ETR), and when power is restored.

Outage Notifications Sign-up Through Web

Outage Notifications Sign-up Through App

These videos show you “How to” set up paperless bill notifications in SmartHub. Once this is setup you will receive a text or email message when your bill is available. You will then login to SmartHub to view your bill. You will no longer receive a paper bill in the mail. Please be sure to keep your contact information up to date. You are still responsible for paying the bill regardless of whether you receive it or not.

Paperless Bill Notification Sign-up Through Web

Sign up for SmartHub on Mobile Device

Paperless Bill Notification Sign-up Through App