We look forward to hearing from you.
Reach out to us if you have any general questions or need help getting started with your service.
Telephone: (270) 765-6153
Toll Free: (888) 637-4247
Elizabethtown Office
411 Ring Rd
Elizabethtown, KY 42701
Office Fax: (270) 982-3120
HR Fax: (270) 765-1134
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Radcliff Office
101 West Lincoln Trail
Radcliff KY, 40160
Office Fax: (270) 351-5841
HR Fax: (270) 982-3122
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
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SmartHub Instructional Videos
This video shows how to sign up for a FREE SmartHub account on your mobile device
These videos show you how to sign up for Outage Notifications
These videos show how to sign up for Usage Alerts
These videos show you how to sign up for Paperless Bill Notifications
These videos show you “How to” set up paperless bill notifications in SmartHub. Once this is setup you will receive a text or email message when your bill is available. You will then login to SmartHub to view your bill. You will no longer receive a paper bill in the mail. Please be sure to keep your contact information up to date. You are still responsible for paying the bill regardless of whether you receive it or not.
Paperless Bill Notification Sign-up Through Web
Paperless Bill Notification Sign-up Through App