Over the last year and a half, we have worked hard to maintain a healthy workforce to meet the needs of our members. In order to reduce the chance of any employee or member becoming sick, and in response to the recent increase of COVID cases in our area, we will be closing our lobbies to the public starting Tuesday, September 7th, 2021.
Both Radcliff and E’town office lobbies will be open 8am-5pm through this Friday, September 3. After the Labor Day holiday, starting Tuesday, September 7th, the drive-thru at both locations will remain open, but the lobby and offices will be closed. Our employees will continue to serve our members in all the capacities that they normally do. This includes our office personnel and crews in the field.
Members will be able to pay bills and transact most other necessary business through our free SmartHub app, our website (www.nolinrecc.com), by phone or the night deposit. The Radcliff office drive-thru will be open for payments and the E’town drive-thru will be available for service requests as well as payments. Service requests can also be made by calling 270-765-6153, option 2.
We understand that this may cause an inconvenience to some of our members, but we are confident that we can continue to work through this challenge together. We will monitor the situation and update you as we know more about how long these precautions will be necessary