• Skip to primary navigation
  • Skip to main content
  • Outage Center
  • News
  • Contact Us

Nolin RECC

As a Touchstone Energy® Cooperative, Nolin RECC is committed to being a community leader safely providing reliable, cost-effective services that improve the quality of living for our members

  • Account Information
    • New Members
    • My Account
      • Start Service
      • Stop Service
      • Pay Your Bill
      • Set up PrePay
      • Understanding Your Bill
      • SmartHub Sign-in
    • Business Accounts
      • Start Service
      • Stop Service
      • SmartHub Sign-in
    • Rates
    • Co-op Connections Card
    • SmartHub
    • New Service FAQ
    • Membership FAQ
    • Customer Bill of Rights
  • Our Cooperative
    • Cooperative Meeting Center
    • Annual Meeting
    • About Nolin RECC
      • Nolin History
      • Our Mission
      • Service Area
      • Philosophy And Principles
    • Board of Directors
    • Executive Team
    • Cooperative Directory
    • Bylaws
    • Annual Report
    • Nolin RECC Tariffs
    • Public Notice
    • Touchstone Energy
    • Careers
    • Wide Open Utility Service
  • Our Community
    • Youth Programs
      • Scholarships
      • American Private Enterprise Systems – APES
      • Youth Leadership Opportunities
    • Safety Demonstrations
    • Operation Round-Up
    • Honor Flight
    • Energy For Kids
  • Programs and Education
    • Rebates
    • Energy Savings
    • What Uses Energy in My Home?
    • Energy Portfolio
    • Renewable Energy and Net Metering
    • Advanced Meter FAQ
  • Diagrams and Specs
  • Outage Center
  • News
  • Contact Us
Logo
  • Account Information
    • New Members
    • My Account
      • Start Service
      • Stop Service
      • Pay Your Bill
      • Set up PrePay
      • Understanding Your Bill
      • SmartHub Sign-in
    • Business Accounts
      • Start Service
      • Stop Service
      • SmartHub Sign-in
    • Rates
    • Co-op Connections Card
    • SmartHub
    • New Service FAQ
    • Membership FAQ
    • Customer Bill of Rights
  • Our Cooperative
    • Cooperative Meeting Center
    • Annual Meeting
    • About Nolin RECC
      • Nolin History
      • Our Mission
      • Service Area
      • Philosophy And Principles
    • Board of Directors
    • Executive Team
    • Cooperative Directory
    • Bylaws
    • Annual Report
    • Nolin RECC Tariffs
    • Public Notice
    • Touchstone Energy
    • Careers
    • Wide Open Utility Service
  • Our Community
    • Youth Programs
      • Scholarships
      • American Private Enterprise Systems – APES
      • Youth Leadership Opportunities
    • Safety Demonstrations
    • Operation Round-Up
    • Honor Flight
    • Energy For Kids
  • Programs and Education
    • Rebates
    • Energy Savings
    • What Uses Energy in My Home?
    • Energy Portfolio
    • Renewable Energy and Net Metering
    • Advanced Meter FAQ
  • Diagrams and Specs
  • Outage Center
  • News
  • Contact Us

Our lobbies are currently closed

During this challenging year, we have worked hard to maintain a healthy workforce to meet the needs of our members. In order to reduce the chance of any employee or member becoming sick, and in response to the recent recommendations by the Governor, we will be closing our lobbies to the public starting Monday, November 23. We expect lobbies to remain closed to the public through the end of 2020.

The drive-thru at both locations will remain open, but the lobby and offices will be closed to non-essential personnel. Our Radcliff drive-thru is open for payments. For service, members should call 270-765-6153 or use the E’town drive-thru. Our employees will continue to serve our members in all the capacities that they normally do. This includes our office personnel and crews in the field.

Members will be able to pay bills, start service, and all other necessary business through the drive-thru, our free SmartHub app, our website, by phone or the night deposit. Anyone with questions regarding any of these options can call 270-765-6153. We strongly encourage members with service requests or anyone who can use our call center to do so to avoid drive-thru wait times.

We understand that this may cause an inconvenience to some of our members, but we are confident that we can work through this challenge together. We will continue to monitor the situation and will update you as we know more about how long this situation will be necessary.

Written by:
nolin
Published on:
November 23, 2020

Categories: Monthly Feature

Footer



SITEMAP      PRIVACY POLICY     

Copyright © 2021 · Nolin RECC. All Rights Reserved.

Our Locations

Elizabethtown
411 Ring Road
Elizabethtown, KY 42701


Radcliff
101 West Lincoln Trail
Radcliff, KY 40160

Telephone: (270) 765-6153