Third-party payment processors offer a way for a person to pay multiple bills on the same website. Third-party “bundlers” are not affiliated with Nolin RECC, though it can sometimes appear that way when viewing their website. Whether or not a member chooses to use one of these types of bundlers to pay their bills, we want you to be aware of the following when using this type of payment processing:
- Because Nolin is not affiliated with any third-party bill pay companies, this can lead to delayed payments and interruptions in electric service. Nolin cannot control when we will receive the member’s payment from a bundler, which may result in a late payment from the member or even disconnection due to nonpayment.
- Third-party bundlers make their money by charging members fees for processing their transactions.
Bottom line: The most affordable and secure form of payment is SmartHub, Nolin’s online bill payment site. SmartHub is a website and mobile device app that makes it easy to view and pay your electric bill with your computer, smart phone or tablet without a fee. Using SmartHub, a member can set up automatic payments too. Nolin offers this secure online bill pay option as well as several other secure payment choices.
To avoid using third party payment processors by mistake, keep the following in mind when paying your bill online:
- Type www.nolinrecc.com directly into your browser window rather than using Google to find the website. If you do use Google, be sure to click on the result that has a website address of www.nolinrecc.com.
- Visit www.nolinrecc.com prior to paying your bill to familiarize yourself with the look and feel of the website. This will make it easier for you to recognize when you are on our site versus another site.
If you have questions about paying your bill, you can find more information at www.nolinrecc.com/pay-your-bill/ or call our office at 270-765-6153. We would be glad to help walk you through the process.