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Nolin RECC

As a Touchstone Energy® Cooperative, Nolin RECC is committed to being a community leader safely providing reliable, cost-effective services that improve the quality of living for our members

Membership FAQ

What does it mean to be a member of Nolin Rural Electric Cooperative?

Nolin RECC is a not-for-profit rural electric cooperative owned by its members. Member-owners have a voice in how our cooperative is run by democratically electing our Board of Directors and participating in our Annual Meeting in June of each year.

How do I set-up automatic payments for my account?

We have several different options for signing your account up for automatic payments from your checking or savings account and with a Visa or Mastercard.

  • To sign up with a checking/savings account:
    • Visit our office and complete an application for automatic payments
  • To sign up with a Visa/Mastercard:
    • Sign up through Billings and Payments: Auto Pay Program on SmartHub
    • Call our toll-free number 1 (855) 356-6359 and select option 3 and then follow the prompts
Can I add someone to my account to have access to the account?
  • We can only create a joint membership for members who are married. Both spouses would need to provide a government issued ID and sign a joint membership form. Both parties would have equal access to the account.
  • If an individual has power-of-attorney for a member, they must provide a copy of the power-of- attorney documentation to Nolin RECC in order for us to note the account. They would not have a joint membership with the member; however, they can act on the member’s behalf in accordance to what powers are bestowed upon them by the power-of-attorney documents.
What is the Member Cost of Service on the bill?

The Member Cost of Service includes all the costs directly involved in producing and distributing electric service, including but not limited to labor, materials, and equipment. If you have an active service with Nolin RECC, you will be charged the Member Cost of Service even if you use zero kilowatts. This covers our costs to maintain the infrastructure and to readily provide electric service as needed to our members.

What is Enviro surcharge on the bill?

The environmental surcharge is a fee charged to the cooperative by our electric supplier for costs incurred as a result of complying with government regulations for clean air. Learn more about the Environmental Surcharge.

What is the FAC charge on the bill?

The Fuel Adjustment Charge (FAC) is a modification of a member’s monthly electricity bill caused by an increase or decrease in the cost of the electric supplier’s fuel supply. Learn more about the Fuel Adjustment Clause.

Why does my bill change when I didn’t do anything different or change my thermostat?

Most of the time high bills can be attributed to malfunctioning equipment or changes in the weather. The problem can be HVAC equipment or appliances such as water heaters, refrigerators, and freezers not working properly or set to the wrong setting. There are also things such as timers, pressure switches, pumps and check valves that can cause issues for the member. If any of this equipment is malfunctioning or set improperly it will run longer and use more electricity than normal. These are also things that normally turn off and on automatically. Sometimes the change in usage can just be the weather and how well the home is insulated.

What are your current kwh rates?

Current kwh rates can be found here.

What are Capital Credits?

Visit our Capital Credits information page here