• Skip to primary navigation
  • Skip to main content
  • Outage Center
  • News
  • Contact Us

Nolin RECC

As a Touchstone Energy® Cooperative, Nolin RECC is committed to being a community leader safely providing reliable, cost-effective services that improve the quality of living for our members

  • Account Information
    • New Members
    • My Account
      • Start Service
      • Stop Service
      • Pay Your Bill
      • Set up PrePay
      • Understanding Your Bill
      • SmartHub Sign-in
    • Business Accounts
      • Start Service
      • Stop Service
      • SmartHub Sign-in
    • Rates
    • Co-op Connections Card
    • SmartHub
    • New Service FAQ
    • Membership FAQ
    • Customer Bill of Rights
  • Our Cooperative
    • Cooperative Meeting Center
    • Annual Meeting
    • About Nolin RECC
      • Nolin History
      • Our Mission
      • Service Area
      • Philosophy And Principles
    • Board of Directors
    • Executive Team
    • Cooperative Directory
    • Bylaws
    • Annual Report
    • Nolin RECC Tariffs
    • Touchstone Energy
  • Our Community
    • Youth Programs
      • Scholarships
      • American Private Enterprise Systems – APES
      • Washington Youth Tour
    • Safety Demonstrations
    • Operation Round-Up
    • Honor Flight
    • Energy For Kids
  • Programs and Education
    • Rebates
    • Energy Savings
    • Energy Portfolio
    • Advanced Meter FAQ
  • Diagrams and Specs
  • Outage Center
  • News
  • Contact Us
Logo
  • Account Information
    • New Members
    • My Account
      • Start Service
      • Stop Service
      • Pay Your Bill
      • Set up PrePay
      • Understanding Your Bill
      • SmartHub Sign-in
    • Business Accounts
      • Start Service
      • Stop Service
      • SmartHub Sign-in
    • Rates
    • Co-op Connections Card
    • SmartHub
    • New Service FAQ
    • Membership FAQ
    • Customer Bill of Rights
  • Our Cooperative
    • Cooperative Meeting Center
    • Annual Meeting
    • About Nolin RECC
      • Nolin History
      • Our Mission
      • Service Area
      • Philosophy And Principles
    • Board of Directors
    • Executive Team
    • Cooperative Directory
    • Bylaws
    • Annual Report
    • Nolin RECC Tariffs
    • Touchstone Energy
  • Our Community
    • Youth Programs
      • Scholarships
      • American Private Enterprise Systems – APES
      • Washington Youth Tour
    • Safety Demonstrations
    • Operation Round-Up
    • Honor Flight
    • Energy For Kids
  • Programs and Education
    • Rebates
    • Energy Savings
    • Energy Portfolio
    • Advanced Meter FAQ
  • Diagrams and Specs
  • Outage Center
  • News
  • Contact Us

Outage Center

Welcome to your one stop spot for information when we are experiencing a higher volume of outages. Here you will have one location to quickly access links that will provide you information about storms in our area.

OUTAGE MAP »

Our metering system gives us a lot of details about your outage. While our advanced meters are designed to let us know you are without power even if you do not contact us, you may have additional information that can help restoration (including hearing a bang or seeing a line down) – or you may just want peace of mind that we know your power is out. There are several ways to communicate with us during an outage: including this website, SmartHub and by leaving details in our automated system at (270) 765-6153.

Do We Know Your Power Is Out?

Text STATUS from a mobile phone associated with your account* to 768-482 and we will let you know if we see your outage. If not, text OUT to 768-482 and we will receive your outage report. 

*Keep mobile numbers and email addresses on your account updated by calling our office or using SmartHub.

Report An Outage With SmartHub

When you report an outage in SmartHub, it is automatically entered into our Outage Management System. Our dispatchers will use the information you submitted to get your power restored as soon as possible. If you have questions or need assistance signing up for notifications on SmartHub, give us a call (270) 765-6153 or view the help videos on this page.

Launch SmartHub →

Outage Notifications

Are you experiencing an outage? Want to get notifications on the estimated time of restoration or when the power comes back on? Through SmartHub, you can now choose to be notified when a power outage has occurred, an update on estimated time of power restoration and when power has been restored. You must sign up through SmartHub either on the free mobile app or our website if you wish to receive these notifications.

Wire-to-Wire With Nolin RECC Episode 3 Storm Restoration

Help Setting up Notifications

Notifications on the Web   |   Notifications in the App
X
X

SmartHub

Sign In
Create an Account
Report an Outage

Download our App

Download SmartHub for free on iOS or Android.

Apple App Store
Google App Store

Outage Map

Visit the outage map to find out how many outages we have as well as the general locations of those outages.

Outage Map »

Be Prepared

Before your power goes out Nolin RECC encourages you to be prepared. Check out our informative “How to”  flyers below so you can be prepared the next time your power is out.

  • How to Prepare for an Outage
  • What part of the electric service does the homeowner/consumer own?
  • How to Safely Use a Portable Generator
  • Dealing with Downed Poles and Trees after a Storm

Footer



SITEMAP      PRIVACY POLICY     

Copyright © 2021 · Nolin RECC. All Rights Reserved.

Our Locations

Elizabethtown
411 Ring Road
Elizabethtown, KY 42701


Radcliff
101 West Lincoln Trail
Radcliff, KY 40160

Telephone: (270) 765-6153